In another sign of its ambition to spearhead AI development, Microsoft is opening an AI office in the heart of London. Announced on Monday, the signal being sent across the sector is that the company will hire the pinnacle of AI talent and lay the foundations for the next stage of the technology’s growth – and that the UK is the place to do it.
The timing of the hub announcement comes at a testing moment for tech jobs, as a raft of layoffs continue to swash their way through 2024. Just last week it was revealed there have already been 57,000 tech jobs axed this year, following on from the 263,000 layoffs in 2023.
Microsoft has been a culprit for the layoffs – the company cut 1,900 staff members in January. While these affected its gaming division, they follow a mammoth 10,000 cuts from the previous year.
Interestingly, over at Meta, after announcing another wave of layoffs last year Zuckerberg told staff that “in addition to the 10,000 jobs cut, 5,000 vacancies at the firm will be left unfilled”. Talent is being shifted, but vacancies remain. Does this simply exemplify a reshifting of priorities towards AI? Or does it point to more reasons running beneath the surface of this outlay?
AI and tech jobs: friends or foes?
“There is an enormous pool of AI talent and expertise in the UK,” said Microsoft AI’s boss Mustafa Suleyman in a blog announcing the news. “Microsoft AI plans to make a significant, long-term investment in the region as we begin hiring the best AI scientists and engineers into this new AI hub.”
The move is a flattering nod to the UK’s position and skills in the sector. The new hub joins the tech giant’s research lab in Cambridge and complements its “recently announced £2.5 billion investment to upskill the UK workforce for the AI era”.
The promise is that this will act as a stimulus for boosting AI skills and technologies across the country: rather than replace jobs, the investment will enhance workers’ roles and reskill them to use AI. But herein lies the conundrum.
One reason for the raft in tech layoffs has been positioned at AI itself. The pivot by major players to focus their budgets on lavish AI projects is one factor. Then, the internal integration of the technology is seen as a means to trim the workforce, reduce revenue per employee and therefore please investors. Does this suggestion fly in the face of Microsoft’s ethos to support the next wave of UK AI talent?
It would be amiss to solely lay the blame at the feet of AI. Overhiring during the pandemic is a well-established reason for the subsequent mass layoffs, with overloaded companies looking to streamline operations and rebalance the scales. And from evolving consumer habits to market constraints, there are a range of factors playing their part.
Reskilling talent and market effects
The hub could also expose a demand for new AI talent in a job market that is still being cultivated; the vacancies at Meta hint to an empty pool needing to be filled. But this example also places a question mark over the approach of removing – rather than reskilling – staff.
On the flip side, the layoffs could also create a pool of top tier talent for smaller companies to take advantage of. But as the recession maintains its grip over the tech business market, for now, this advantage may have to wait until this grip further loosens.
More broadly, much has been said about the monopolisation of the market by Big Tech. Will Microsoft’s presence engulf other AI startups and competitors, creating a smaller field of alternative players? Or will it boost grassroots investment into AI skills, talent and startups, scattering the seeds of funding benefits far and wide?
We of course hope it will be the latter. Last week we discussed how Manchester has become a home to tech innovation in the UK, with AI at the heart of this position.
A boosted AI market?
On the face of it, Microsoft’s new AI hub is a noteworthy boost to the UK tech scene. AI is expeditiously evolving, and a centre of excellence, governed by safe regulation, seems a shrewd act to safely advance its progress. Yet it remains to be seen how this move will play out against a backdrop of tech layoffs.
The hub might swallow up talent and competition. Or, if it delivers on its promise, it could represent a new dawn for AI companies in the UK. Our AI clients will certainly be watching.
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